Ocean Maya Royale, Riviera Maya

What a great time! We booked this resort last minute and we were not disappointed. We did not experience any of the noise concerns mentioned. There is an activities pool and a larger pool beside each other. The larger pool is the quiet one and the smaller the pool with the swim up bar which is definitely noisy because of the music, aqua fitness, etc. I would hardly consider it obnoxious and the quieter side you cant hear it overly loud. Kendall, one of the activities hosts is an absolute riot. He leads the best aquafit Ive ever done, engages extremely well with the guests, and has a hilarious sense of humor. He gets the party going and keeps it going. And on the days we wanted a more quiet day, we just went to the larger pool. Adrian is a gracious server on that side and takes great care of you while youre lounging. Our room was in a great location next to the beach. It was clean, quiet, and comfortable. The resort as a whole is well maintained for its age and clean. All the employees are lovely. The massage therapists are fantastic. There are loads of activities each day, easy to find and well-attended. Everything from paint and sip, to yoga, to Spanish lessons and much more. The food is plentiful and tasty. We also recommend to take the Mayan dinner on the beach on Thursday night. While it is not included in the price, the show and food was excellent. Overall, we were so pleased with our perfect stay! Thanks to all of the team member who made our vacation special!

A great vacation, staff is excellent. Property is mid size, 2 pools, lovely beach and natural lagoon about 15 min up the beach. Food was good overall, with lots of choices. Rooms are comfortable. Animation team was lots of fun. Moises was our favourite employee from the Animation team, Kendall and several others were so funny and entertaining.

Awesome experience at the hotel! the experience team is really entertaining especially Moises, Viri & Dali! :) It was fun playing blackjack hosted by them. The activity pool is lit and the beach is awesome! The food is great as well with plenty options for dietary restrictions. Definitely recommend!

What a great time at Ocean Maya Royale! Overall we had such a lovely trip and enjoyed everything from check in through check out. Fun in the sun with friends, good food and even better drinks! The resort was a great mix of party and relaxation. I wouldn't say it's a "quiet" resort, but it's definitely not as rowdy as some in Cancun. While there aren't many cons - here is my list! Pros - Staff are all so friendly and kind, everyone smiles and says hola. Special shoutouts to Kendall, Dali and Viri from the Experience Team. Kendall is the life of the party, remembers every name and is full of energy. Dali and Viri were sweet and talkative, Viri lead a great lagoon tour (photo!) and Dali was fun around the pool for aqua fit and bingo! We loved playing beach volleyball and taking part in some activities around the pool. Bartenders Miguel, Eber and Francisco were amazing, we miss them already! - The room was great, clean, comfortable bed and cool AC. Fridge was stocked with water and drinks everyday! - Good food. We really liked Mexican for lunch and dinner. The buffet was solid, if you are really on the ball you can check out the cuisine theme for dinners to plan ahead (and note that it's closed on Sunday night)! French was our least favourite, but still bearable. Servers were good, attentive and helpful. - Beach and pool were both great. We hung out at the pool with the activities and the swim up bar, but the other pool seemed quieter and had some more shaded options in the afternoon. It was nice to sit on the beach chairs on the upper level but also have the entrances on both ends to swim through or wade. - We were lucky to win a 2 for 1 massage and really enjoyed it. While it was a steeper price than a regular service at home, Griselda and Maeda were wonderful and the experience was top notch. - The grounds were beautiful and well kept! The housekeeping, and grounds teams were always out and about cleaning and keeping everything looking pristine! Cons - Like most resorts, "claiming" your chairs for the day was alive and well. I got to the pool most mornings between 7:30-8:30am to grab chairs (photo is from 9:45am), and most were accounted for at this time. - The gym was fine but could be improved. It's quite small and lacks some newer more efficient equipment. It was quite busy in the mornings between 7-9am, but of course more quiet in the middle of the day. - There wasn't a tonnnn of night life - they try with live music and themed parties and a beach party but it doesn't appear they are a huge pull. We were lucky with great weather and smooth travel days both directions. This resort and the Riviera Maya are great places to stay. We'll be back to the Riviera Maya for sure!