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Ocean Riviera Paradise, Riviera Maya

All Inclusive
Frontline beach
Free transfer
Water park
Crta. Federal Cancún Chetumal, Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco, 77710, Playa del Carmen
All Inclusive
Frontline beach
Free transfer
Water park
Aerial view of the hotel

A memorable adventure on the Riviera Maya

The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. It is noteworthy for its huge size, in addition to its modern architecture and striking Mediterranean-inspired interior design. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush native vegetation, 10 restaurants, 12 bars and a sports area. It also features Privilege, Exclusive Rooms and Services, a Despacio Spa Centre, Dive It! diving centre and a wide range of entertainment options for the whole family. 

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Privilege

Privilege

Despacio Spa Centres

Despacio Spa Centres

Daisy Club

Family hotels

Blue Team

Blue Team

Perfect Day

Perfect Day

Meetings & Events

Privilege Junior Suite Swim Up
Eden Junior Suite Ocean View
Eden Master Suite Rooftop
Water Park Daisy Section
Despacio Spa Centre
Pez Vela Restaurant
Aerial view of the hotel
Highlighted offers

Free transfers in the Caribbean

Period of stay: -
See details

Flight + Hotel with up to 30% off.

Hotel terrace
See details

Outdoor luxury

Mood Rooftop Bar
See details

Discover the Caribbean Warmth. Up to 25% off

Period of stay: -
Lifestyle
See details

Why choose us

  • Icono_Bebidas

    24-hour All Inclusive

  • El Beso area (Adults Only, $)

  • Icono_BusTransfer

    Free Airport - Hotel transfer (only available on our website and after three nights)

  • Swimming pool

    4 outdoor swimming pools (1 children's pool)

  • Water park

  • Buffet restaurant with show cooking

    Buffet restaurant

  • Icono_Ramen

    7 themed restaurants

  • Bars

    11 bars and an ice-cream shop

  • Theatre, disco and bowling alley

  • Privilege Service, Exclusive Rooms and Services ($)

  • Fitnessraum und Sauna

    Gym

  • Icono_Flor

    Despacio Spa Centre: sauna, Turkish bath, treatment rooms and massages ($)

  • Blue Team: entertainment programme

  • Blue Team: entertainment programme

    3 tennis courts and a multi-sports court

  • Outdoor baseball cage

  • Dive It! diving centre ($) and water sports ($)

  • Daisy Club with children's playground

    Daisy Club: children's entertainment programme and Teenclub

  • Arcade ($)

  • Icono_Maletin

    6 meeting rooms

  • Shopping centre ($) and hairdresser's ($)

  • Laundry service ($), babysitting service ($), currency exchange and car rental ($)

  • Free Wi-Fi

    Free Wi-Fi

Location

Location

The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.

The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.

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Mapa - Ocean Riviera Paradise

Rooms

Eden Junior Suite Garden View

Junior Suite

​Spacious and comfortable junior suite with a bedroom area, living room with sofa bed and a terrace.

Eden Junior Suite Garden View

Eden Junior Suite

Ideal suite for families looking for a place close to the beach. It offers a large living room area with a Queen size sofa bed and a balcony with garden view.

Eden Junior Suite Garden View

Eden Junior Suite Pool View

Ideal suite for families looking for proximity to the beach. They offer a spacious sitting area with a queen-size sofa bed and a balcony overlooking the pool.

Junior Suite Eden Terrace Jacuzzi

Eden Junior Suite Terrace Jacuzzi

Ideal suite for families looking for proximity to the beach. They offer a large sitting area with a queen-size sofa bed and a terrace with a jacuzzi.

Eden Junior Suite Ocean View

Eden Junior Suite Sea View

Ideal suite for families looking for proximity to the beach. They offer a spacious sitting area with a queen-size sofa bed and a balcony with sea views.

Eden Junior Suite Garden View

Junior Suite Pool View

​Spacious and comfortable junior suite with a bedroom area, living room with sofa bed and a terrace. It can have views of the gardens or the pool and can accommodate up to 4 people.

Privilege Junior Suite

Privilege Junior Suite

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Privilege Junior Suite

Privilege Junior Suite Pool View

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Junior Suite Daisy

Daisy Family Junior Suite

Spacious suite designed especially for family trips and strategically located in the water park zone. It has a living room area with a sofa bed and a balcony.

Daisy Junior Suite Pool View

Daisy Family Junior Suite Pool View

Spacious suite designed especially for family trips and strategically located in front of the water park. It has a living room area with a sofa bed and a balcony.

Swim Up Junior Suite Eden

Eden Swim Up Junior Suite

This suite, besides being very spacious, is conveniently close to the beach and offers a direct access to the pool

Privilege Junior Suite Swim Up

Privilege Swim Up Junior Suite

Spacious areas and a convenient direct access to the pool, make this suite the best option to rest. Exclusivity is provided with the full range of Privilege services and amenities.

Privilege Junior Suite Swim Up

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Rooftop Junior Suite El Beso Solo Adultos

Eden RoofTop Junior Suite

Exclusive suite designed on two levels to provide a privileged ocean view from the private rooftop Jacuzzi. In addition, it is equipped with a separate bedroom and a spacious living room with a sitting area.

Rooftop Junior Suite

Eden RoofTop Junior Suite Sea View

Exclusive suite designed on two levels to provide a privileged ocean view from the private rooftop Jacuzzi. In addition, it is equipped with a separate bedroom and a spacious living room with a sitting area.

Master Suite Rooftop

Eden RoofTop Master Suite

Exclusive suite with a spectacular ocean view from the jacuzzi on the roof top terrace. It has a bedroom and a private lounge with a sitting area.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite Pool view

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Eden Master Suite Ocean View

Eden Master Suite

Luxurious suite located in front of the ocean, ideal to relax on its terrace with lounge chairs. Its areas include a separate bedroom and a living room with a sitting area.

Master Suite Rooftop

Eden RoofTop Master Suite

Exclusive suite with a spectacular ocean view from the jacuzzi on the roof top terrace. It has a bedroom and a private lounge with a sitting area.

Privilege Junior Suite Swim Up

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Privilege Master Suite

Privilege Master Suite

Luxurious suite equipped with a private jacuzzi on the terrace and a separate bedroom. It provides all the luxury and comfort of the Privilege category.

Privilege Junior Suite

Privilege Junior Suite

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Privilege Junior Suite

Privilege Junior Suite Pool View

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Privilege Junior Suite Swim Up

Privilege Swim Up Junior Suite

Spacious areas and a convenient direct access to the pool, make this suite the best option to rest. Exclusivity is provided with the full range of Privilege services and amenities.

Privilege Junior Suite Swim Up

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite Pool view

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Master Suite

Privilege Master Suite

Luxurious suite equipped with a private jacuzzi on the terrace and a separate bedroom. It provides all the luxury and comfort of the Privilege category.

Restaurants and bars

Hotels for every type of stay, all offering top quality accommodation
Sakura Restaurant
Sakura Restaurant

Restaurant with Oriental cuisine and Teppanyaki grills.

Opening Hours 05:30 pm - 10:00 pm
Bluemoon Restaurant
Bluemoon Restaurant for Adults Only

Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.

Opening Hours Breakfasts: 08:00 - 11:00 / Dinners: 18:00 - 22:00
Route 66 Restaurant
Route 66 Restaurant

​Typical American à la carte restaurant with a 1950s and 60s atmosphere and an amazing Food Truck. Specialising in hamburgers, barbecue and more.

Opening Hours 05:30 pm - 10:00 pm
Margarita Restaurant
Margarita Restaurant

​À la carte restaurant offering an extensive selection of Mexican dishes.

Opening Hours 06:00 pm -10:00 pm
Amaranto Restaurant
Amaranto Buffet Restaurant

​Buffet-style restaurant serving international cuisine, with show cooking, different culinary corners with specialities from a number of countries and theme nights. Open everyday for breakfast, lunch and dinner.

Opening Hours 06:30 am - 10:30 pm
Steak House Restaurant
Steak House Restaurant

​À la carte restaurant specialising in grilled meats.

Opening Hours 06:00 pm - 10:00 pm
Pez Vela Restaurant
Pez Vela Restaurant

À la carte restaurant located on the beach with a warm, tropical atmosphere and West Indies flavours cooked up by our chef along with Caribbean snaks during the day.

La Locanda Restaurant
La Locanda Restaurant

À la carte Italian restaurant. This restaurant offers a delicious variety of traditional pastas and sauces, as well as a large selection of Italian wines, specially chosen to create the perfect pairing with the dishes on the menu.

Opening Hours 06:00 pm - 10:00 pm
La Terraza Restaurant
La Terraza

Show-cooking restaurant.

Opening Hours 06:00 pm - 09:00 pm
Mike's coffee
Mike's coffee

​Specialising in tea, coffee and cakes, it also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

Opening Hours 07:30 am - 11:00 pm
Piano Bar
Piano Bar

​Piano Bar with live music.

Opening Hours 07:00 pm - 12:00 am
Ice cream parlor
Ice-cream parlour

A colourful ice cream shop with a range of flavours and toppings.

Opening Hours 04:00 pm - 10:00 pm
Sports Bar & Disco
Sports Bar

Dive into the sporting passion at our Sports Bar, where you can enjoy the matches of your favorite team accompanied by delicious snacks. As the night progresses, the atmosphere transforms into a vibrant disco for adults (+18). Here, you can dance to the rhythm of the best music and enjoy your favorite drink.

Opening Hours 04:00 pm - 10:00 pm / 10:00 pm - 01:00 am (disco)
Lobby Bar
Lobby Bar

​Bar located at lobby.

Opening Hours 08:00 am - 12:00 am
Swim-Up Pool Bars
Swim Up Bar Adults Only El Beso

The resort has 4 Swim-Up Pool Bars: - Daisy Swim-up Pool Bar with drinks and snacks especially for children - Edén Swim-up Pool Bar with snack service and the Petite Creperie (located next to the beach) - Privilege Swim-up Pool Bar* - El Beso Swim-up Pool Bar with snack, sushi service etc. (adults only)

Opening Hours 10:00 am - 06:00 pm
Beach Bar
Pez Vela Restaurant

​Bar located on the beach.

Opening Hours 08:00 am - 05:00 pm
Snack Bars
Daisy Ocean Burger Snacks

The resort has 3 Snack Bars located in the pool area.

Opening Hours 10:00 am - 04:30 pm
Ocean Burger
Water Park Daisy Section

Ocean Burger with drinks and snacks that kids will love.

Opening Hours 11:00 am - 04:00 pm
All Inclusive

Enjoy paradise without any worries with our All Inclusive programme at the Ocean Riviera Paradise

  • Wide range of food and drinks
  • Cocktails and snacks
  • 2 Buffet Restaurant
  • 8 themed restaurants
  • 5 bars
  • 4 pool bars
  • 2 snack bars
  • Bowling alley
  • Theatre and Disco
  • 3 tennis courts and multi-sports court
  • Outer baseball cage
  • Ice-cream shop
  • 2 themed dinners in the Plaza Central (For bookings in Edén building rooms. One dinner for every 7 days.)

Experiences

Privilege
Privilege

Privilege, Exclusive Rooms and Services

​Enjoy a unique experience at the Ocean Riviera Paradise with Privilege, Exclusive Rooms and Services. Receive exclusive treatment and unwind in the best rooms.

Despacio Spa Centres
Despacio Spa Centre

Despacio Spa Centre

​Take some time out at the Despacio Spa Centre, where you can switch off and take care of your body and mind. Let our team of professionals pamper you while you enjoy our massages and face and body treatments.

Daisy Club
Water Park Daisy Section

Family hotels

A full programme of activities for children ages 4–12, led by our team of professionals and accompanied by our mascot Daisy. 


  • Children’s water park
  • Playground
  • Games room
  • Daytime and night-time activities
  • Music and shows
  • Minidisco with the Daisy mascot

Blue Team
Water Activities

Sports and entertainment

At the Ocean Riviera Paradise you will find an extensive programme of sports and activities organised by our team of entertainers, the Blue Team. Guests will be able to enjoy:

  • A sports area with three tennis courts and a multisports court
  • Non-motorised water sports
  • Dive It! diving centre and motorised water sports ($)
  • Bowling alley, theatre and nightclub
  • Arcade ($)

During the day, guests can enjoy countless activities such as football, volleyball, boules, dance classes, foam party and aqua aerobics, among other water-based activities.

Moreover, by night shows, live music, films and theme nights will provide lots of fun.

Meetings and events

Awards and recognitions

  • Biosphere Sustainable

    Biosphere TourismBiosphere Sustainable2024

  • Fundación para la Educación Ambiental (FEE)Blue Flag2024

  • ISO 9001:2015

    TÜV RheinlandISO 9001:20152024

  • H10 Quality Excellence Management System

    H10 HotelsH10 Quality Excellence Management System2024

  • Tripadvisor - Top 10 of the "most excellent" hotel chains in the world

    TripadvisorTop 10 of the "most excellent" hotel chains in the world2018

  • Tripadvisor - Certificate of Excellence

    TripadvisorCertificate of Excellence2018

Stay Green

Committed to responsible tourism

Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.

  • Zero Carbon Footprint

  • Sustainable Water Management

  • Responsible Consumption

  • Social Commitment

As part of the Stay Green programme, the Ocean Riviera Paradise hotel has implemented the following actions:

SDG highlights

Certificate BH 013/2018 RTI

  • Harnesses ambient heat to generate hot water (heat pumps)
  • Generates its own drinking water supply from seawater (desalination)
  • Our beaches are Blue Flag certified; a testament to our water quality and environmental excellence.
  • Collaborates on the organisation of a bazaar to support the Instituto Nacional de la Mujer in the Solidaridad municipality, as part of its De Mujer a Mujer programme
  • Collaborates on food for special occasions: Three Kings bread, chocolate, piñatas and presents for our adopted primary 'Jardín de niños Pelópidas de la Salle', which protects underprivileged children
  • Collaborates with a secondary school on the Refugio Anticiclónico programme, renovating its halls, green spaces, bathrooms, fans, air conditioning and dining area, improving the campus and also serving as a cyclone shelter

Reviews
Wonderful time!
Curious14323903688

Erick is really great, went to the disco most nights and he was always the best dj there when he played! The beach was wonderful, it was well kept. I enjoyed all the different options of restaurants and I love the app that tells you all the activities going on around the resort, super helpful!!!

5/5
Amazing Staff who made for a memorable experience!
42jessiem

Once we arrived at the resort, all the stress from the travel was washed away! This was our second time there and we love it. The resort itself is great; however the staff has always been the people who bring the experience over the top. Marvin served us all week at the Daisy pool bar and was a rock star. Our son absolutely loved him, and he always had a smile on his face. Thank you, Marvin, for making our trip so memorable! We will be back. Shout out to Andres at the bell hop station who was very efficient and made our travel home a bit easier. Thank you, Andres! The only negative comment was regarding the breakfast buffet. We usually went right when they opened, and they were very slow to restock the popular items. Overall, 10/10 experience and we will be back :)

5/5
Mexico 2025 with Mauricio
Emily H

When my group arrived, we went to the El Beso pool and Mauricio made us feel so welcomed. He showed us the activities of the day and quickly got us involved. There were so many fun activities like yoga and a foam party. I would definitely come back!

5/5
Beautiful resort and wonderful staff
claudiatB5882TU

We enjoyed a week here, beautiful resort and wonderful staff, food, drinks and atmosphere. We will definitely come back in the near future Alan was our cocktail waiter in the main lobby and he was amazing and very friendly, kept the drinks coming every night.

5/5
@oceanrivieraparadise

Share your experience with #WelcomeH10

Ocean Riviera Paradise
@linduli_cel

What an amazing time we had in Mexico these past two weeks! 🇲🇽💃🏻🌴 Can’t put a price on quality time with family. 👨‍👩‍👧❤️🐬 Got to visit beautiful new places, taste new delicious meals and recharge for next journeys ahead... 🧖🏻‍♀️🔆🧳

Mexico pool
Ocean Riviera Paradise
@the.journeyjunkies

Splashing our way through Mexico 🇲🇽 💦


We tried to replicate an old photo of Miguel in Mexico being thrown in the air but as you can tell.. he's gotten too heavy for us 🤣.


Ocean Riviera Paradise is LITEREAL paradise 🤩

Swimming pool
Ocean Riviera Paradise
@invitada_perfecta

Ojalá pudiera guardaros en mi maleta y traeros aquí!

Hotel Beach
Ocean Riviera Paradise
@danasaulyak

One week in paradise 🌴

Swimming pool
Ocean Riviera Paradise
@amandasipos_

off to the lobby bar to drink strawberry daiquiris

Hotel exterior
Ocean Riviera Paradise
@tina_ngu

Forever looks good on these two 🌊

Room
Ocean Riviera Paradise
@brunamatos.makeup

Prometo que são as últimas fotografias das férias mas o meu fotógrafo estava demasiado empenhado para não partilhar com vocês as fotografias.


O hotel também ajudou, era incrível, a luz maravilhosa e todos os sítios lindos de morrer!

E para todas as clientes que eu me queixava que estava demasiado branquinha, já não estou😜


@oceanrivieraparadise

@portugaltravelcenter

Contact us

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