Ocean Coral Spring, Jamaika

This resort is great! It was me and my family's first time at this resort and we were blown away. The hospitality we experienced from every employee we encountered was awesome! As soon as we got there Ms. Rose checked us in and made sure we had everything we needed. Any questions we had she answered them right away and she also helped us out on a surprise we had for my sister. Ms. Rose made us feel extremely welcomed and I can't thank her enough. It was my sister's birthday so the resort was able to put a happy birthday sign on our door which made the trip extra special. We had a swim up room and we loved everything about it. It was cozy and relaxing. The food and drinks were great and the entertainment was also great! They had a "drift" competition and my sister ended up winning. The whole experience was beyond great and we plan on coming back next year too!

Ocean coral spring is a very clean hotel which made the stay relaxing and comfortable. My family and I (husband and 2 children) chose to spend a week at this hotel based off of the price and ratings. Upon arrival I was pleased to enjoy the cleanliness throught the premises. I wasn't a fan of the layout of the water park which in my opinion was in an awkward place, isolated from the main pool. Likewise the lazy river was also isolated from the main area and had a claustrophobic vibe about it with high walls. I did not enjoy the design of the lazy river. This would have been more enjoyable if it was intertwined with the pool (Jewel's Runaway Bay Beachfront and waterpark had the best layout - however it does not appear to be up an running any longer). 2.5 out of 5 for layout. Also the entire resort had a strange outlet mall type of vibe about it. Truly unimpressed with the layout. AND lets talk about the man made awful beach, OMG. not impressed at all. it was a cove that was filled with sharp rocks and just uninviting, Each Staff member I connected with was exceptional. RICAN and LADESHA in the piano bar were phenomenal. Extremely professional and pleasant. Unfortunately the piano bar didn't seem to be very lively though. I recall the piano bar in Beaches Boscobel OCho Rios to be full of entertainment each night. The main food area was spacious and enjoyable but it was Chef Paul who truly made my meal time an experience of a lifetime. That man deserves to be making the main meals - what a talent her has, He enjoys what he does. I was fortunate to meet him when I walked up to the juice bar asking for a fresh green juice in the middle of the day. Apparently they were not making juice at that time but Chef Paul OVERstood the assignment and immediately took it upon himself to assist me. Moving forward my family and I were privileged to consume various creative meals made from his blessed hands. This man needs his own restaurant outside of Jamaica. While enjoying Martha's Market my family and I were thankful to have Keresa as our server. What a sweet, pleasant server. She know what it takes to present herself with a smile (and what a genuine smile she has) and conduct herself with professionalism. The main pool was huge and had plenty of chairs and places to choose to relax. The entertainment was nice for those who are not Jamaican. The blue team did what they had to in order to provide good vibes but it seemed a bit gimmicky. Also there was a negative cloud hovering the hotel, many people could sense that the employees were not being treated well or paid accordingly. It wasn't easy to know that the hotel is owned and run by non Jamaicans and that they are not treating the staff fairly which created a very uneasy feeling within. Being of Jamaican decent and visiting the island as often as I can it was disheartening to see the treatment of the people who live there and although I was impressed with the cleansiness of the facility I would not visit this hotel again unless it was taken over by new management. I would also like to say that there was a young man working in Guest services I believe his name is Jamal. He was the best representative at the front desk (Guest services) . I witnessed one of his co workers behave in an unprofessional manner. Seeming as though she was better than or higher in ranking than he was.I did not enjoy speaking with that individual much. Over all, it was the staff that provided then human touch to what looks and feels like a cold resort. The men and women that work at this resort deserve to be acknowledged and paid accordingly as they are the reason for this resort to be anything close to a 4 star, Yes it us new and clean and for that reason I can see why the 4 star but work needs to be done on a management level. Like I said being of Jamaican descendant makes it a little easier for me to know what is going on behind the scenes. This is s great hotel for people to visit if they want to get a way. I am thankful for my experience.

Absolutely beautiful resort with lots to do from bowling to a disco! The food was absolutely amazing, the entertainment superb! A huge shoutout to Latoya at the lobby who made our stay even more memorable. She was so kind and helped us out in any way possible. One warning: don’t accept the breakfast if a concierge approaches you; they will try to get you to buy a vacation package that costs over $29,000. The lady at the end was getting pushy and I have to say that that was the only negative part of our vacation. Yes the beach is a little rocky BUT you can find an area that permits you to enter the ocean without any watershoes. We definitely will be back!!!

Pros: Not sure about the reviews I’ve seen about service, but we didn’t have any issues. Bartenders and servers were always on point (never forget a tip goes a longgggg way). Checkin and out was very fast. Only made it to a few of the restaurants, but they were all very good. The hibachi grills could use a good cleaning and touch up, but the food was good. Indian food was as good as anything I’ve had locally. The salmon at Route 66 was cooked very well. I wish they had a few more Jamaican food options in the Market, especially since it was so difficult to get a seat in Sugar Cane. If you’re pressed about eating at the steak house, it’s only an option if you stay at Eden Bay, the adult side. Didn’t take down any names, but the Blue Team was always fun and energetic. Pool side activities were good too. Just a few cons: use bug spray if you sit on your balcony at night, mosquitoes tore us up. The hot tub in the room wasn’t working and we waited a while for maintenance, we ended up canceling to go to sleep. The beach could use some more sand. We shouldn’t have to wear water shoes at the resort beach, but it was too rocky. And a bit shallow for our taste, we ended up going past the rope the last day since the life guards didn’t oppose. One challenge was the up charge for transportation to excursions since the resort is in Trelawny, but gas is not cheap so we’re just glad we didn’t have to find private transport to MoBay or Ochi ourselves. Again, terrible with names, but the Expedia rep on site was very helpful finding the excursions we wanted. If you are looking for nightlife and don’t want to travel to the hip strip, the club is poppin until 2am every day!! We got up for excursions almost daily around 8 and still managed to close the club every night. The DJ’s try their hardest to cater to everyone, but it’s just not possible. They play line dance songs, old and new dancehall, hip hop and pop music. Sometimes u just have to sit through sets to get to one u like. Again, don’t know her name, but the bartender in the club took very good care of us!!! Overall, 5 star time this week.